Frequently asked questions

We are focused on selling our products through B2B (Business-to-Business) channels at the present moment. This allows us to establish strong partnerships with other businesses and ensure the highest quality and consistency of our offerings. However, we are excited to announce that we are working towards making our products available for B2C (Business-to-Consumer) purchase in the near future. Stay tuned for updates!

Please contact us here for B2B inquiries.

• Contact Us: Reach out to our team through our contact details provided on our website.

• Submit Company Information: Provide us with basic information about your company, including your business name, address, and contact details.

• Compliance Documentation: Prepare and submit the following documents for compliance checks:

• Certificate of Incorporation

• Business Registration Documents

• Tax Identification Number (TIN) or equivalent

• Proof of Address (e.g., utility bill, lease agreement)

• Any other relevant licenses or certifications specific to your industry

• Review and Approval: Our team will review the submitted documents and conduct compliance checks.

• Agreement and Onboarding: Once the compliance checks are completed and approved, we will provide you with an agreement to review and sign. After that, we will guide you through the onboarding process.

Distributors handle most marketing responsibilities in their regions, but we provide support to ensure consistency. This includes marketing materials, brand guidelines, training, co-branding opportunities, and digital marketing assistance.

Agents receive additional support such as sales tools, promotional support, and market insights to help generate leads and manage customer relationships effectively.

Please contact us here for B2B inquiries.

Once a customer places an order, they are required to pay 50% of the total amount as an initial payment. The remaining balance must be paid before we ship the order.

Please contact us here for B2B inquiries.

To request samples from us, please follow these steps:

1. Contact Us: Reach out to our team using the contact details provided on our website.

2. Submit Your Request: Provide detailed information about the samples you need, including the specific product names and quantities.

3. Company Information: Include your company information, such as your business name, address, and contact details.

4. Purpose of Request: Briefly describe the purpose of the sample request (e.g., product testing, evaluation, etc.).

5. Compliance Checks: Ensure that you have the necessary supporting documents ready for compliance checks, such as your business registration and relevant licenses.

Once we receive your request and complete the necessary checks, we will process your sample request and provide you with further details.